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For operational emergencies or if you know the name of the person you are calling:

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+44 118 949 9000

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+44 118 986 9450

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We kindly request that you contact us via our support portal instead of calling or using the form on this page. This will help us manage your enquiry while we are working remotely due to COVID-19.

Note that we cannot answer general meteorological questions, or questions relating to operational weather forecasts in any given country. We recommend that you contact the Local Weather Services of your country. View list of WMO members.

To ensure a timely response please use the ECMWF Support Portal for messages about:

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  • scientific or technical issues
  • operational matters

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